Whether you need a bit of advice or detailed training, our expert Technical Support staff can help your card program run as smoothly as possible. All DiscountID customers get free email support for life. In addition, we offer valuable in depth training, phone support, and custom services at a competitive rate.

Product Support

When you place an order with DiscountID, your purchase comes with free lifetime email support. You can email us at support@discountid.com.

Training, Phone & Service Plans

We offer remote training and assistance including card design, database setup, and records management. Our experts will guide you with step by step instruction, customized to the demands of your particular card program.

Training sessions and custom services are available for $150 per hour.

Phone support can be purchased by the hour at $150 per hour, or annually with an affordable support plan. Call for more details.

Contact Us

Call us Monday through Friday between 6:30AM and 5PM PST at (800) 621-0559.

Write us at support@discountid.com