Whether you need a bit of advice or detailed training, our expert Technical Support staff can help your card program run as smoothly as possible. We stand behind our products with complimentary support and we aim to resolve problems quickly. In addition, we offer valuable in depth training and custom services at a competitive rate.

Product Support

When you place an order with DiscountID.com, your purchase is backed by our product support pledge. Should you encounter an issue during the lifetime of a product, call or email us for complimentary assistance.

Personalized Training & Services

We offer remote training and custom services, including card design, database setup, records management and more. Our experts will guide you with step by step instructions, customized to the demands of your particular card program.

Custom training sessions and services are available for $150 per hour.

Contact Us

Call us Monday through Friday between 6:30AM and 5PM PST at 800-621-0559.

Write us at support@discountid.com