New contactless payment options have been introduced in London’s popular O2 Arena to help alleviate long lines. This new option, used at more than 250 payment terminals across the arena, is designed to help visitors make small purchases quickly without the hassle of waiting in line.
Before creating the new payment system, O2 did some important research. They found that 75% of electronic transactions (those made with a credit or debit card) at concession stands were under £15. Those purchases commonly include drinks at bars and restaurants, merchandise, and parking. By allowing purchases that cost under £15 to be completed with a simple tap of a smart card, the long lines common to the busy arena may be a thing of the past.